Cloud Computing Requires Security Diligence

Offoading IT infrastructure to a cloud computing provider can result in great cost savings and more streamlined, fexible operations. Need more compute power or storage? Cloud systems like Amazon’s readily scale so there’s no need to go through a time-consuming purchasing process or scrambling to fnd more room for an expanded datacenter.

But the cloud is not a panacea, and the need to adhere to information management best practices remains, Symantec executive Deepak Mohan told InternetNews.com. Mohan should know.

The company also works with leading cloud providers like Amazon to ensure their services are compatible. He jokes that the cloud is very “cloudy” when it comes to enterprise adoption as companies are still experimenting with the best way to leverage it and feel confdent their data is secure. Mohan said he’s frequently seeing a hybrid approach where companies rely on a cloud provider for storage or certain applications, but also maintain on premise backup for security and recovery and to make sure they can adhere to compliance requirements.
“Inside the cloud, customers need the same level of security and data protection,” said Mohan. While managed service providers offer service level agreements (SLA) and security assurance, Mohan said companies can and should take extra steps to ensure there information is safe.

“There are many security endpoints with cloud services and that’s where authentication becomes very important. It’s a big area of investment for us,” said Mohan, noting Symantec’s $1.28 billion purchase of VeriSign’s authentication services unit.

“Amazon is going to encrypt and store your fles, but the backup data stream may be unencrypted. So things like security in transit are services we provide that support the hybrid, cloud and on-premise use cases.” Mohan also said it’s important for companies, particularly those in highly-regulated industries like fnance and health, to be sure their information on the cloud is organized both for retention and compliance.

“The cost of legal e-discovery can exceed government fnes. It’s very expensive to do on a reactive basis and lawyers love it because they charge by the hour and the page,” said Mohan. “What you want to do is instrument your information on the way in, not after the fact.” Symantec is one of many providers that have services to index and protect data. Mohan said Symantec’s

“Some companies are ahead of the curve and moving proactively to make sure their information is being managed effectively,” said Mohan. “Another class of companies really gets serious after their frst litigation request.”


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